Legal

Shipping Policy

1. Flat-Rate Priority

All orders ship via USPS Priority Mail for a flat rate of $7.95 per order, regardless of size.

2. USA Coverage

We currently ship to all 50 U.S. states and the District of Columbia. We do not ship internationally.

3. Processing Time

Orders are typically processed within 1-2 business days, Monday through Friday, excluding holidays. Orders placed after 12pm ET may be processed the next business day.

4. Delivery Time

Once processed, delivery typically takes 3-5 business days via USPS Priority Mail. Delivery times are estimates and not guaranteed.

5. Tracking

You will receive a confirmation email with tracking information once your order ships.

6. Address Accuracy

The customer is responsible for ensuring that the shipping address provided is accurate. We are not responsible for orders lost due to incorrect addresses.

7. Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at support@reliablemedicalsupplyshop.com for carrier resolution assistance.

8. Fulfillment Location & Contact

All orders ship from our fulfillment center at 4183 Franklin Rd Ste 1B #1161, Murfreesboro, TN, 37128. For shipping questions, contact us at support@reliablemedicalsupplyshop.com or (855) 433-7832.